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The Age of Big Data

Article  -  Cheryl Chung

Data-driven activities and smart systems could power a quantum leap in productivity and innovation.

Data Science in Public Policy - The New Revolution

Article  -  Do Hoang Van Khanh

Data Science tools are likely to revolutionise policymaking, but human intervention is still key to success

Knowledge Hub

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Features past issues of Ethos, event materials and CSC-authored case studies and toolkits

What Digital Success Looks Like: Measuring & Evaluating Government Digitalisation

Opinion  -  Aaron Maniam

Seven indicators could offer a more comprehensive and useful overview of how well the public sector is doing in going digital.

CPFB's iCare Advantage

Interview  -  Lim Boon Chye, Stephanie Ng

Two senior managers from the Central Provident Fund Board discuss the strategic benefits of the agency’s iCARE customer information system.

Regulating Digital Technology: Real World Challenges and Opportunities

Conversation  -  Shameek Kundu, David Hardoon

David Hardoon from MAS and StanChart’s Shameek Kundu offer perspectives on the implications of emerging innovations, on and beyond the financial industry.

Governance Through Adaptive Urban Platforms: The INSINC Experiment

Article  -  Jeffrey Siow, Balaji Prabhakar, Chng Kai Fong

Cloud and mobile technology meet big data and behavioural economics in LTA’s public transport experiment.

Public Sector Transformation — Six Small Ways to Make a Big Impact

Opinion  -  Andrew Tan

The Singapore Public Service can ready itself for a more challenging environment with more thoughtful communication, collaboration and creative use of resources.

Artificial Intelligence: Impact on Public Safety and Security

Article  -  Jevon Tan, Rahul Daswani

An integrated and nuanced approach, deploying both humans and machines, will be needed to counter the emerging technology’s potential for malicious abuse.

Nudges: Why, How and What Next?

Article  -  Kok Ping Soon

What does the use of behavioural insights mean for public policymaking and service delivery in Singapore? A practitioner shares his views.