Opinion - Claudio Fernández-Aráoz
What can a Portuguese prince from the Age of Exploration teach us about the search for leadership in an Age of Uncertainty?
Article - Ghalpanah Thangaraju, Keith Tan
The transformation of the Public Service must also involve thoughtful reinvigoration of the values it stands for.
Article - Chng Hak-Peng
What the Private Sector Has Learnt about Public Engagement
Opinion - Kenneth Paul Tan
Deeply ingrained habits and structures may have to be shed before a more productive relationship can develop between the state and the public.
Opinion - Graham Leicester
The competencies needed to transform governance are already innate in the policymaking community — but a deliberate cultural shift may be necessary to bring them to the fore.
Article - Peter Ho
The former Head of Civil Service makes a case for policy gaming as a means to anchor learning, reduce surprise and surface diverse perspectives.
Article - Penny Han
A successful transition to new service channels has transformed this traditional regulatory agency into an award-winning service provider.
Review - Garvin Chow
With a pool of increasingly educated citizens, a knowledge-savvy workforce and highly competitive market forces, many governments are feeling the pressure to continually improve the quality of their public services.
How can we measure the public sector’s bottomline? Accenture’s Ng Wee Wei advocates an outcome-oriented approach based on the concept of public value.
Opinion - John Lim, Lee Chong Hock
Lee Chong Hock and John Lim from the PS21 Office examine the challenges that face the Singapore Public Service, as it reaches beyond individual service excellence towards Whole-of-Government outcomes.