Conference material - Joanne Yoong, Huang Jianyun, Leonard Lee, Lorenz Goette
Plenary session 2 consisted of 3 presentations, followed by a Q&A session with the audience and speakers. Read on for the summary of the presentations and discussion points during the Q&A session. For more details on the presentations, you can follow the links to the presentation slides.
Article - Cheong Koon Hean
Innovations in hardware and heartware shape the design of Singapore’s next-generation residential towns.
Article - Jane Lim
Emerging technologies promise new service possibilities—but organisations need to understand how best to embrace, apply and develop them to advance their goals.
Article - Cindy Tan
As public engagement grows online, the Public Service will need a strong social media policy that integrates both online and offline strategies as well as mindset and role shifts in service delivery to truly reap the benefits of social media.
Opinion - Tan Tai Kiat
Technology can be of profound benefit to seniors and their supporters—but it has to be adaptable to individual needs and contexts to be truly useful.
Article - Leonard Chen
More targeted approaches could address rising public expectations of service, and enhance policy outcomes.
Opinion - Hannah Chia
Even as governments around the world confront greying populations and their implications, advances in technology and medicine are extending lifespans and healthspans, challenging assumptions about what it means to age.
Article - Ang Hak Seng
ERM could serve as a shared platform for understanding complexity and assessing trade-offs at the whole-of-government level.
Article - Lai Szu Hao
The launch of the Pioneer Generation Package demonstrated new ways to understand, inform, engage and serve Singaporeans on the ground.
Opinion - Jocelyn Bourgon
The public sector should seek to transform not just itself but society’s broader capacity to generate new solutions for the common good.