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Nudging pro-social behaviours

Conference material  -  Joanne Yoong, Huang Jianyun, Leonard Lee, Lorenz Goette

Plenary session 2 consisted of 3 presentations, followed by a Q&A session with the audience and speakers. Read on for the summary of the presentations and discussion points during the Q&A session. For more details on the presentations, you can follow the links to the presentation slides.

The Future of Heartland Living

Article  -  Cheong Koon Hean

Innovations in hardware and heartware shape the design of Singapore’s next-generation residential towns.

Services 4.0: A New Wave of Innovation and Partnerships

Article  -  Jane Lim

Emerging technologies promise new service possibilities—but organisations need to understand how best to embrace, apply and develop them to advance their goals.

Engaging Citizens in the Digital Age

Article  -  Cindy Tan

As public engagement grows online, the Public Service will need a strong social media policy that integrates both online and offline strategies as well as mindset and role shifts in service delivery to truly reap the benefits of social media.

Humanising Technology for Older Adults

Opinion  -  Tan Tai Kiat

Technology can be of profound benefit to seniors and their supporters—but it has to be adaptable to individual needs and contexts to be truly useful.

Using Behavioural Insights to Improve Service Delivery

Article  -  Leonard Chen

More targeted approaches could address rising public expectations of service, and enhance policy outcomes.

From Ageing to Augmented Longevity

Opinion  -  Hannah Chia

Even as governments around the world confront greying populations and their implications, advances in technology and medicine are extending lifespans and healthspans, challenging assumptions about what it means to age.

Enterprise Risk Management: Strengthening Singapore's Advantage

Article  -  Ang Hak Seng

ERM could serve as a shared platform for understanding complexity and assessing trade-offs at the whole-of-government level.

Communicating to Our Pioneer Generation

Article  -  Lai Szu Hao

The launch of the Pioneer Generation Package demonstrated new ways to understand, inform, engage and serve Singaporeans on the ground.

Re-thinking Public Innovation

Opinion  -  Jocelyn Bourgon

The public sector should seek to transform not just itself but society’s broader capacity to generate new solutions for the common good.