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The First New Synthesis Laboratory for Master Practitioners

Article  -  Jocelyne Bourgon

A groundbreaking lab for practitioners demonstrates the robustness and applicability of the New Synthesis Framework in transforming ideas about public administration and public value for the future.

Public Engagement That Works

Interview  -  Geoff Wilson

A veteran strategist shares advice on how to make the most of public engagement as an instrument for governance and decision-making.

Understanding Managerial Derailment

Article  -  Khoo Ee Wan

What causes promising executives to underperform, and how can organisations intervene in time?

Inclusive and Iterative Governance

Roundtable  -  Abdul Mutalib Pehin Dato Yusof, Bui Teh Giang

Two distinguished participants from Singapore’s 6th Leaders in Governance Programme discuss income inequality, talent and governance which balances the needs of the public with the challenges of the future.

Transformative Investments: Remaking American Cities for a New Century

Article  -  Julie Wagner, Bruce Katz

“Transformative investments” is a class of urban interventions that is making an impact on markets, people, city landscapes and urban possibilities.

Governance Amid Technological Disruption: A Vision for an Agile Public Service

Article  -  Daniel Lim Yew Mao, Chan Chi Ling

A more agile, iterative and inclusive approach to policymaking and problem solving can help the public sector keep pace with change.

Better, Faster, Cheaper: Service Transformation and Channel Migration at the Ministry of Manpower

Article  -  Penny Han

A successful transition to new service channels has transformed this traditional regulatory agency into an award-winning service provider.

Public Service 4.0: What Might It Look Like?

Opinion  -  Peter Shergold

Digitisation and robotic process automation will revolutionise public administration—but the outcome will depend on how we choose to use them.

Opinion: Preparing Public Officers for New Modes of Governance

Opinion  -  Aaron Maniam

Public service training and development should evolve in tandem with the dynamic, relational modes of governance that are emerging.

Managing Complexity with Courage, Conflict and Engagement

Opinion  -  Douglas O'Laughlin

ILOD Principal Consultant Douglas O’Loughlin outlines four key leadership competencies to cultivate in a world of greater complexity and uncertainty.