Article - Penny Han
A successful transition to new service channels has transformed this traditional regulatory agency into an award-winning service provider.
Opinion - Peter Shergold
Digitisation and robotic process automation will revolutionise public administration—but the outcome will depend on how we choose to use them.
Opinion - Aaron Maniam
Public service training and development should evolve in tandem with the dynamic, relational modes of governance that are emerging.
Opinion - Douglas O'Laughlin
ILOD Principal Consultant Douglas O’Loughlin outlines four key leadership competencies to cultivate in a world of greater complexity and uncertainty.
Article - Peter Ong
Policymaking should involve public perspectives and citizen efforts while staying focused on the long term, argues Singapore's Head of Civil Service.
Article - Chris Stansbury, Alan Barrett
Legislative changes pave the way for greater public sector accountability, flexibility and collaboration.
Interview - Jean-François Manzoni
To excel, tomorrow’s public leaders will have to be competent, resilient, inclusive and emotionally connected to their people.
Article - Yee Lai Fong
The successful year-long celebrations strengthened the Public Service’s capacity to engage with its partners in new, collaborative ways that bode well for the future.
Article - Kok Ping Soon
By increasing seniors’ productive capacity, strengthening the ecoysystem functional capacity and changing the social narrative, we can turn ageing from a societal liability to a productive asset for the nation.