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Sharpening Singapore's Edge: Insights from the IBM Experience

Article  -  Teresa Lim

Singapore needs to develop T-shaped workers and a culture that favours innovation, collaboration, diversity and values.

Serving Beyond the Predictable

Article  -  Jocelyne Bourgon

The public sector needs a unifying framework to reconcile the efficiency gains of the past with the participative, explorative and adaptive strategies needed to address tomorrow's complex challenges, argues Jocelyne Bourgon, President of Public Governance International and President Emeritus of the Canada School of Public Service.

China Engages Asia: The Soft Notion of China's "Soft Power"

Article  -  Shaun Breslin

A leading scholar argues for a more nuanced understanding of China's emerging geopolitical influence.

Services 4.0: A New Wave of Innovation and Partnerships

Article  -  Jane Lim

Emerging technologies promise new service possibilities—but organisations need to understand how best to embrace, apply and develop them to advance their goals.

The First New Synthesis Laboratory for Master Practitioners

Article  -  Jocelyne Bourgon

A groundbreaking lab for practitioners demonstrates the robustness and applicability of the New Synthesis Framework in transforming ideas about public administration and public value for the future.

Redefining Engagement: Lessons for the Public Service from Our Singapore Conversation

Article  -  Yee Lai Fong, Melissa Khoo

Through collective learning-by-doing and investment in strong relationships, Our Singapore Conversation has pioneered new possibilities for public engagement and governance.

Nudges: Why, How and What Next?

Article  -  Kok Ping Soon

What does the use of behavioural insights mean for public policymaking and service delivery in Singapore? A practitioner shares his views.

The End of the World (Economy) as We Know It

Article  -  Wee Shu Lin, Lee Chor Pharn, Adeline Aw

“…After this crisis, the world is not going to be the same again. This is not just another cyclical downturn and recovery. The world’s economy is undergoing a structural shift.” — Singapore’s Prime Minister Lee Hsien Loong in Parliament, 27 May 2009

Engaging with Stakeholders for Better Public Transport Outcomes

Article  -  Heng Ju-Li

Taking on a new advisory role, the Public Transport Council finds keeping an open mind and engaging diverse views makes for more balanced and useful recommendations.

Project Tap-out: Nudging Commuter Habits with Behavioural Insights

Article  -  Sharon Tham, Yap Jun Liang

A randomised field trial has helped identify key habits and motivations of concession bus riders.