Article - Yee Lai Fong
The successful year-long celebrations strengthened the Public Service’s capacity to engage with its partners in new, collaborative ways that bode well for the future.
Article - Lai Szu Hao
The launch of the Pioneer Generation Package demonstrated new ways to understand, inform, engage and serve Singaporeans on the ground.
Article - Cindy Tan
As public engagement grows online, the Public Service will need a strong social media policy that integrates both online and offline strategies as well as mindset and role shifts in service delivery to truly reap the benefits of social media.
Article - Heng Ju-Li
Taking on a new advisory role, the Public Transport Council finds keeping an open mind and engaging diverse views makes for more balanced and useful recommendations.
Article - Yeoh Chee Yan
Public engagement in Singapore should become more purposeful, meaningful and integrated across traditional institutional and sectoral boundaries.
Article - Leong Wai Yan
Understand why people are not acting and responding in a timely manner allows government agencies to implement nudges that can slightly improve compliance rates.
Article - Charles Ng
A more robust society begins with clarity about shared priorities, risks, constraints and capabilities.
Article - Ng Chee Khern
To stay strategic in outlook and nimble in execution, the Singapore Armed Forces restructured its chain of command. Should the rest of the public sector follow suit?
Article - James Low
Deliberate and concerted effort has been key to building up Singapore's state capacity to resolve crisis, but more should be done to strengthen the community's role in future.