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What Digital Success Looks Like: Measuring & Evaluating Government Digitalisation

Opinion  -  Aaron Maniam

Seven indicators could offer a more comprehensive and useful overview of how well the public sector is doing in going digital.

Editorial Issue 21

Editorial  -  Vernie Oliveiro, Aaron Maniam

With Singapore’s ambition to be a Smart Nation, what does it really mean to be “smart” these days? This issue explores the apparent tensions and trade-offs that both underpin and animate Singapore’s Smart Nation efforts.

Bringing Data into the Heart of Digital Government

Article  -  Daniel Lim Yew Mao

In a digital era, governments must be more data-driven in decision-making, and work with citizens differently.

Services 4.0: A New Wave of Innovation and Partnerships

Article  -  Jane Lim

Emerging technologies promise new service possibilities—but organisations need to understand how best to embrace, apply and develop them to advance their goals.