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What Digital Success Looks Like: Measuring & Evaluating Government Digitalisation

Opinion  -  Aaron Maniam

Seven indicators could offer a more comprehensive and useful overview of how well the public sector is doing in going digital.

Public Value through Private Partnerships: The Grab Story

Article  -  Zafrul Hashim

A five-year-old technology platform is harnessing public, corporate and individual partnerships to transform urban Southeast Asia.

FormSG: From Idea to Hit Platform in a Year

Opinion  -  Leonard Loo

A leading member of the team that created FormSG shares his seven steps to building a breakthrough software application, fast.

Promoting Active Ageing through Virtual & Augmented Reality

Opinion  -  Jung Younbo

A Nanyang Technological University team is developing simulation tools to help seniors learn important skills at their own pace.

The Digital Social Contract and e-Legitimacy

Opinion  -  Max Everest-Phillips

New institutions are needed to manage both the potential and risks of digital technologies that will reshape our societies and how they are governed.

Public Service 4.0: What Might It Look Like?

Opinion  -  Peter Shergold

Digitisation and robotic process automation will revolutionise public administration—but the outcome will depend on how we choose to use them.

Supporting Job Growth and Worker Prosperity in a New Era of Automation

Opinion  -  Richard Dobbs, Eoin Daly

With the advent of advanced automation, governments have a critical role to play in responding to workforce transitions.

Governance Amid Technological Disruption: A Vision for an Agile Public Service

Article  -  Daniel Lim Yew Mao, Chan Chi Ling

A more agile, iterative and inclusive approach to policymaking and problem solving can help the public sector keep pace with change.

Public Transport Planning and the Technological Revolution

Article  -  Lee Chuan Teck

A paradigm shift in public transport is on the horizon, but the right ecosystem of policies, regulations, infrastructure, and skills must first be in place.

Trends and Shifts in Employment: Singapore’s Workforce

Article  -  Augustin Lee

Worldwide shifts in employment patterns may challenge the assumptions underlying current manpower policies.