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Commissioning Public Value: The Role of Civil Servants

Article  -  Peter Shergold

Civil servants should see themselves as the architects of new, flexible, cross-sectoral arrangements for creating greater public value.

What's Past is Prologue: Kissinger on China

Review  -  Leong Ming Wei

Described by the New York Times as “shrewd” and “fascinating”, On China is a tour de force account by a renowned former US Secretary of State of how China’s long history has shaped its global perspective as well as foreign policy.

CPFB's iCare Advantage

Interview  -  Lim Boon Chye, Stephanie Ng

Two senior managers from the Central Provident Fund Board discuss the strategic benefits of the agency’s iCARE customer information system.

A New Paradigm for the Delivery of Public Services

Article  -  Pang Kin Keong

Public agencies looking to step up service delivery should invest in people-centred reforms and smarter data tools.

Public Managers as Innovators: In Search of Design Attitude

Article  -  Christian Bason

Can public managers see themselves as active designers of innovation and change processes, involving both citizens and the government?

To Listen, Labour and Lead: Building a Better Singapore Together

Article  -  Lee Hsien Loong

Addressing public sector leaders, Singapore’s Prime Minister calls for greater diversity in the Civil Service, and a change in the Government’s approach to policymaking.

Context, Connection and Continuity: Governance in the Next Decade

Roundtable  -  S. Francis Moloi, Noharuddin Nordin, Vani Tripathi

Three eminent participants from Singapore’s 5th Leaders in Governance Programme discuss the evolving role of the public sector, and the need for governments to engage with changing norms in society.

Public Engagement That Works

Interview  -  Geoff Wilson

A veteran strategist shares advice on how to make the most of public engagement as an instrument for governance and decision-making.

Governance Through Adaptive Urban Platforms: The INSINC Experiment

Article  -  Jeffrey Siow, Balaji Prabhakar, Chng Kai Fong

Cloud and mobile technology meet big data and behavioural economics in LTA’s public transport experiment.