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Nudges: Why, How and What Next?

Article  -  Kok Ping Soon

What does the use of behavioural insights mean for public policymaking and service delivery in Singapore? A practitioner shares his views.

Randomised Controlled Trials in Policymaking

Article  -  Sharon Tham, Do Hoang Van Khanh

Controlled trials can bring rigour to the process of determining what works — and what does not — in public policy.

MOM's Smarter Service Initiatives

Article  -  Roslyn Ten

Customer demand and limited resources drive front-line and backend process redesign at the Ministry of Manpower.

Commissioning Public Value: The Role of Civil Servants

Article  -  Peter Shergold

Civil servants should see themselves as the architects of new, flexible, cross-sectoral arrangements for creating greater public value.

Managing Transitions

Article  -  Khoo Ee Wan

How can individuals manage the challenges — and reap the potential benefits — of life changes and workplace transitions?

Survey of Fairness Perceptions in Singapore Public Policy

Article  -  Sharon Tham, Do Hoang Van Khanh

A survey finds that the perceived fairness of public policies in Singapore varies according to the socioeconomic groups affected

Governance Amid Technological Disruption: A Vision for an Agile Public Service

Article  -  Daniel Lim Yew Mao, Chan Chi Ling

A more agile, iterative and inclusive approach to policymaking and problem solving can help the public sector keep pace with change.

Gearing the Public Service for SG100

Article  -  Peter Ong

Singapore’s Head of Civil Service charts new directions for the public sector as the nation looks forward to its next decades of growth.

Governance Through Adaptive Urban Platforms: The INSINC Experiment

Article  -  Jeffrey Siow, Balaji Prabhakar, Chng Kai Fong

Cloud and mobile technology meet big data and behavioural economics in LTA’s public transport experiment.

The Value of Values in the Singapore Public Service

Article  -  Ghalpanah Thangaraju, Keith Tan

The transformation of the Public Service must also involve thoughtful reinvigoration of the values it stands for.