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MOM's Smarter Service Initiatives

Article  -  Roslyn Ten

Customer demand and limited resources drive front-line and backend process redesign at the Ministry of Manpower.

Public Managers as Innovators: In Search of Design Attitude

Article  -  Christian Bason

Can public managers see themselves as active designers of innovation and change processes, involving both citizens and the government?

Committed Leadership in a Changing World

Interview  -  Jean-François Manzoni

To excel, tomorrow’s public leaders will have to be competent, resilient, inclusive and emotionally connected to their people.

Attracting Tech Talent: Start with Culture Redesign

Opinion  -  Karen Tay

A Singaporean in Silicon Valley argues for new work structures, principles and practices, and incentives that will appeal to the top tech talent we want.

Developing a Liveable and Sustainable Singapore

Article  -  Toh Boon Kwan

Singapore’s developmental success is underpinned by principled approaches to the ubiquitous challenges of urban governance.

Context, Connection and Continuity: Governance in the Next Decade

Roundtable  -  S. Francis Moloi, Noharuddin Nordin, Vani Tripathi

Three eminent participants from Singapore’s 5th Leaders in Governance Programme discuss the evolving role of the public sector, and the need for governments to engage with changing norms in society.

Agile, Inclusive, Digital-Ready Public Service: Nancy Chahwan in Conversation

Conversation  -  Nancy Chahwan

Nancy Chahwan discusses how the public service can remain nimble and adaptive in a digital society.