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Leadership at a Time of Crisis

Article  -  Peter Shergold

Five key qualities are demanded of civil servants at a time of crisis, argues Professor Peter Shergold, a distinguished public service veteran and Senior Visiting Fellow at the Civil Service College.

Modernising Public Sector Management: Recent Reforms in Western Australia

Article  -  Chris Stansbury, Alan Barrett

Legislative changes pave the way for greater public sector accountability, flexibility and collaboration.

Sharpening Singapore's Edge: Insights from the IBM Experience

Article  -  Teresa Lim

Singapore needs to develop T-shaped workers and a culture that favours innovation, collaboration, diversity and values.

Commissioning Public Value: The Role of Civil Servants

Article  -  Peter Shergold

Civil servants should see themselves as the architects of new, flexible, cross-sectoral arrangements for creating greater public value.

Public Managers as Innovators: In Search of Design Attitude

Article  -  Christian Bason

Can public managers see themselves as active designers of innovation and change processes, involving both citizens and the government?

A New Paradigm for the Delivery of Public Services

Article  -  Pang Kin Keong

Public agencies looking to step up service delivery should invest in people-centred reforms and smarter data tools.

Leadership Development in the Singapore Public Service

Article  -  Ong Perng Yih

A ground-breaking research study on public sector leadership in Singapore highlights the importance of leadership impact and challenging work assignments on staff development and performance.

Enabling Organisational Transformation: Possibilities and Practice

Article  -  Lena Leong, Aurora De Souza Watters

Two public agencies illustrate transformational strategies that could help organisations rethink and reinvent themselves for the future.

Gearing the Public Service for SG100

Article  -  Peter Ong

Singapore’s Head of Civil Service charts new directions for the public sector as the nation looks forward to its next decades of growth.

Simulations, Exercises and Games in the Civil Service

Article  -  Peter Ho

The former Head of Civil Service makes a case for policy gaming as a means to anchor learning, reduce surprise and surface diverse perspectives.