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Sharpening Singapore's Edge: Insights from the IBM Experience

Article  -  Teresa Lim

Singapore needs to develop T-shaped workers and a culture that favours innovation, collaboration, diversity and values.

Redesigning the Service Experience

Article  -  June Gwee

Design thinking approaches could catalyse breakthrough innovations in public service delivery.

Ten Tips: How to Create a Next Generation Public Service Super-Portal

Article  -  Rosina Howe-Teo

Since its inception in 2000, the Land Transport Authority’s ONE.MOTORING portal has become an indispensable online destination for the motor trade industry, vehicle owners and the general public.