Article - David Chan
The perceived fairness of process and treatment is as significant as outcomes when engaging employees, stakeholders or the public.
Article - Rosina Howe-Teo
Since its inception in 2000, the Land Transport Authority’s ONE.MOTORING portal has become an indispensable online destination for the motor trade industry, vehicle owners and the general public.
Article - Lynda Gratton
Leaders can ignite creative energy by asking incisive questions and nurturing cross-boundary collaboration, writes Lynda Gratton from the London Business School.
Opinion - Pushp Deep Gupta
In 2008, Hewitt Associates was commissioned by Singapore's Ministry of Manpower to conduct wide-ranging research on current and future talent challenges with a special focus on Asia. In this article, they highlight key findings from their research.
Opinion - Aaron Maniam
Public service training and development should evolve in tandem with the dynamic, relational modes of governance that are emerging.
Article - Lena Leong, Aurora De Souza Watters
Two public agencies illustrate transformational strategies that could help organisations rethink and reinvent themselves for the future.
Article - Jocelyne Bourgon
A groundbreaking lab for practitioners demonstrates the robustness and applicability of the New Synthesis Framework in transforming ideas about public administration and public value for the future.