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Rethinking Public Service Delivery for the 21st Century

Opinion  -  Janine O'Flynn

It is time to rethink public service delivery: just who are the providers of public services? When should governments externalise?

Commissioning Public Value: The Role of Civil Servants

Article  -  Peter Shergold

Civil servants should see themselves as the architects of new, flexible, cross-sectoral arrangements for creating greater public value.

Redefining Engagement: Lessons for the Public Service from Our Singapore Conversation

Article  -  Yee Lai Fong, Melissa Khoo

Through collective learning-by-doing and investment in strong relationships, Our Singapore Conversation has pioneered new possibilities for public engagement and governance.

Successful Governance: A Conversation

Interview  -  Gus O'Donnell

The former Head of the Home Civil Service in the UK discusses national wellbeing, meritocracy, the future of service delivery, and the value of public service.

Gearing the Public Service for SG100

Article  -  Peter Ong

Singapore’s Head of Civil Service charts new directions for the public sector as the nation looks forward to its next decades of growth.

Roundtable: How Technology is Transforming the Public Sector

Roundtable  -  Mr Declan Hughes, Ms Anna Roy, Dato Paduka Ahmaddin Haji Abdul Rahman

In this edition of the Ethos Roundtable, participants of the 10th Leaders in Governance Programme discuss the challenges and opportunities of technology and the value of engagement in the digital age.