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Rethinking Resilience in the Workplace

Opinion  -  Esther Cheah

A shift in how we view resilience—as a team-based attribute and goal rather than an individual quality—could greatly improve both work performance and staff wellbeing.

Lessons from New Zealand's Better Public Services Reforms

Article  -  Ryan Orange

Successful and sustainable public management reform will depend on picking the right time and focus, and engaging an intrinsic passion for service

Encouraging Car-Lite Travel through Gamification: The Kids Smart Travel Challenge

Article  -  Low Weijian, Do Hoang Van Khanh

Gaming techniques and incentives successfully shifted students towards taking more car-lite trips, and changed parental attitudes towards public transport.

Not Just Service Delivery

Opinion  -  B. Guy Peters

What does it really mean for public servants to improve their interactions with citizens and customers?

The Hidden Costs of Behavioural Interventions

Opinion  -  Ong Qiyan, Walter Theseira

Too many small nudges could lead to big problems, argue two social scientists in Singapore.

Plan for Behavioural Change, One Step at a Time

Review  -  Leon Lim

Review of "Think Small" by Owain Service and Rory Gallagher

Adaptive Government

Roundtable  -  Puneet Kumar, Do Le Chau, Adeeb Al Afifi

In this session of the ETHOS Roundtable, three eminent participants from Singapore's 4th Leaders in Governance Programme reflect on the changing roles and responsibilities of public servants in a dynamic world.

Developing Public Sector Leaders

Article  -  Goh Phek Suan

Self-awareness and shared responsibility are key to the cultivation of holistic leadership in public organisations today.

Cities, Culture and Happiness

Article  -  Bruno S. Frey

The arts as a means to enhance individual well-being can have an impact on how culture should be encouraged by policy.

Nudges: Why, How and What Next?

Article  -  Kok Ping Soon

What does the use of behavioural insights mean for public policymaking and service delivery in Singapore? A practitioner shares his views.