Article - Jane Lim
Emerging technologies promise new service possibilities—but organisations need to understand how best to embrace, apply and develop them to advance their goals.
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Features past issues of Ethos, event materials and CSC-authored case studies and toolkits
Opinion - Peter Shergold
Digitisation and robotic process automation will revolutionise public administration—but the outcome will depend on how we choose to use them.
Opinion - Ong Qiyan, Walter Theseira
Too many small nudges could lead to big problems, argue two social scientists in Singapore.