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Understanding Managerial Derailment

Article  -  Khoo Ee Wan

What causes promising executives to underperform, and how can organisations intervene in time?

Managing Complexity with Courage, Conflict and Engagement

Opinion  -  Douglas O'Laughlin

ILOD Principal Consultant Douglas O’Loughlin outlines four key leadership competencies to cultivate in a world of greater complexity and uncertainty.

Creating Hot Spots of Innovation & Energy in Your Organisation

Article  -  Lynda Gratton

Leaders can ignite creative energy by asking incisive questions and nurturing cross-boundary collaboration, writes Lynda Gratton from the London Business School.

Leadership Across Generations

Article  -  Goh Han Teck

Generational differences may transform the way we identify, develop and practise leadership in the Public Service.

Enterprise Risk Management: Strengthening Singapore's Advantage

Article  -  Ang Hak Seng

ERM could serve as a shared platform for understanding complexity and assessing trade-offs at the whole-of-government level.

Integrated Sevice Delivery:The Australian Department of Human Services

Interview  -  Jeff Popple

Jeff Popple, from Australia’s Department of Human Services, discusses their experience in integrating service operations across different agencies, in order to achieve large-scale synergies.

Thinking About the Future: What the Public Service Can Do

Article  -  Peter Ho

How can the Public Service overcome cognitive and institutional hindrances to anticipating strategic surprises? In the following excerpt from his 2009 Strategic Perspectives Conference keynote address, Head of Civil Service Peter Ho charts the way forward.

Enabling Organisational Transformation: Possibilities and Practice

Article  -  Lena Leong, Aurora De Souza Watters

Two public agencies illustrate transformational strategies that could help organisations rethink and reinvent themselves for the future.

Managing Talent in an Age of Uncertainty

Review  -  Toh Boon Kwan

Review of Peter Cappelli's Talent on Demand

A New Paradigm for the Delivery of Public Services

Article  -  Pang Kin Keong

Public agencies looking to step up service delivery should invest in people-centred reforms and smarter data tools.