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Behavioural Insights: Fact or Fad?

Conference material  -  Ivan Yeo, Leong Wai Yan, Rory Gallagher, Ho Teck Hua, Dilip Soman

Plenary session 1 consisted of a short presentation, followed by a discussion session among the panellists as well as Q&A with the audience. Read on for the summary of the discussion points of plenary session 1. For more details on the presentation, you can follow the link to the presentation slides.

Thinking through Complexity, Managing for Uncertainty

Article  -  Lam Chuan Leong

Our thinking is less rational than we'd like to believe, but can we learn to outsmart our own cognitive biases?

New Capabilities in Strategic Leadership: Insights from Singapore

Opinion  -  Sheila Ronis

Singapore’s experience holds lessons for the establishment of robust, future-oriented national strategy frameworks elsewhere.

Encouraging Car-Lite Travel through Gamification: The Kids Smart Travel Challenge

Article  -  Low Weijian, Do Hoang Van Khanh

Gaming techniques and incentives successfully shifted students towards taking more car-lite trips, and changed parental attitudes towards public transport.

Surveying Singapore’s Future

Review  -  Theophilus Kwek

Review of The Birthday Book

Creating and Measuring Public Service Value

Article

How can we measure the public sector’s bottomline? Accenture’s Ng Wee Wei advocates an outcome-oriented approach based on the concept of public value.

The Digital Social Contract and e-Legitimacy

Opinion  -  Max Everest-Phillips

New institutions are needed to manage both the potential and risks of digital technologies that will reshape our societies and how they are governed.

Striking the Right Balance

Roundtable  -  Mohammed Mosly, Filimone Woqabaca, Hamzah Sulaiman

Participants from the 7th Leaders in Governance Programme discuss the prospects for maintaining an agile and prosperous society that is also responsive to diverse and increasingly complex needs.

Successful Governance: A Conversation

Interview  -  Gus O'Donnell

The former Head of the Home Civil Service in the UK discusses national wellbeing, meritocracy, the future of service delivery, and the value of public service.

Developing a Liveable and Sustainable Singapore

Article  -  Toh Boon Kwan

Singapore’s developmental success is underpinned by principled approaches to the ubiquitous challenges of urban governance.