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Developing Human Capital: Insights from the Summit

Article  -  Geoff Armstrong

The theme-weaver for the inaugural Human Capital Summit reflects on the event’s broader significance and key insights.

Leadership at a Time of Crisis

Article  -  Peter Shergold

Five key qualities are demanded of civil servants at a time of crisis, argues Professor Peter Shergold, a distinguished public service veteran and Senior Visiting Fellow at the Civil Service College.

Communicating to Our Pioneer Generation

Article  -  Lai Szu Hao

The launch of the Pioneer Generation Package demonstrated new ways to understand, inform, engage and serve Singaporeans on the ground.

Service Beyond Excellence

Interview  -  Ng Hock Keong

Singapore’s Central Provident Fund Board (CPFB) has won many accolades for its service excellence and innovations such as the groundbreaking my.cpf online portal. Ng Hock Keong, the Quality Service Manager (QSM) behind many of CPFB’s service initiatives, shares his views on the challenges of change in a mature service-oriented agency responsible for over three million members.

The Global Talent War: Why Singapore Needs to Get Serious About Branding Itself

Article  -  Ng Siew Kiang

Singapore has what it takes to be a global talent magnet: now it needs to make its case clearly, argues Ng Siew Kiang from Contact Singapore.

Thinking About Winning: Leadership in the Global War for Talent

Interview  -  Jeffrey R. Immelt

The Chairman and CEO of GE reflects on the continuing importance of sound leadership in a rapidly changing global business landscape.

Opinion: The Environment as Capital

Opinion  -  Dodo J. Thampapillai

Following the 2006 Stern report, global warming, climate change and the scarcity of basic resources have become dominant themes in policy forums concerning sustainable development.

After Our Singapore Conversation: The Futures of Governance

Opinion  -  Lim Seok Hui, Adrian W. J. Kuah

Two analysts from the Public Service Division reflect on Our Singapore Conversation’s radical implications for the nation and its public policy enterprise.

Water Management in Singapore

Article  -  Cecilia Tortajada

Singapore has developed from a water-scarce developing nation to a world leader in the field of water management in the space of three decades. Dr Cecilia Tortajada reviews the city-state's water practices and strategies in detail.

A New Paradigm for the Delivery of Public Services

Article  -  Pang Kin Keong

Public agencies looking to step up service delivery should invest in people-centred reforms and smarter data tools.