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Agile, Inclusive, Digital-Ready Public Service: Nancy Chahwan in Conversation

Conversation  -  Nancy Chahwan

Nancy Chahwan discusses how the public service can remain nimble and adaptive in a digital society.

Ten Tips: How to Create a Next Generation Public Service Super-Portal

Article  -  Rosina Howe-Teo

Since its inception in 2000, the Land Transport Authority’s ONE.MOTORING portal has become an indispensable online destination for the motor trade industry, vehicle owners and the general public.

Reinventing Singapore's Electronic Public Services

Article  -  Karen Wong

Building on its acclaimed online public services, Singapore is developing the next generation of truly interactive government technologies.

Modernising Public Sector Management: Recent Reforms in Western Australia

Article  -  Chris Stansbury, Alan Barrett

Legislative changes pave the way for greater public sector accountability, flexibility and collaboration.

Developing a Liveable and Sustainable Singapore

Article  -  Toh Boon Kwan

Singapore’s developmental success is underpinned by principled approaches to the ubiquitous challenges of urban governance.

Governance in an Age of Uncertainty

Opinion  -  Terence Poon

How should public policymaking and service delivery adapt to an era of greater uncertainty and complexity?

Sharpening Singapore's Edge: Insights from the IBM Experience

Article  -  Teresa Lim

Singapore needs to develop T-shaped workers and a culture that favours innovation, collaboration, diversity and values.

Lessons from New Zealand's Better Public Services Reforms

Article  -  Ryan Orange

Successful and sustainable public management reform will depend on picking the right time and focus, and engaging an intrinsic passion for service

The Growth of Asian Cities

Article  -  Bindu N. Lohani

As the main economic engines of growth, Asian cities are increasingly challenged to ensure sustainability while reaping the benefits of urbanisation.