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Nudging pro-social behaviours

Conference material  -  Joanne Yoong, Huang Jianyun, Leonard Lee, Lorenz Goette

Plenary session 2 consisted of 3 presentations, followed by a Q&A session with the audience and speakers. Read on for the summary of the presentations and discussion points during the Q&A session. For more details on the presentations, you can follow the links to the presentation slides.

Policymaking for Real People

Review  -  Tan Yeling

An understanding of how human biases affect economic decision-making can significantly improve the design of public policy. A new book authored by Singapore’s policymakers explains.

Supporting Job Growth and Worker Prosperity in a New Era of Automation

Opinion  -  Richard Dobbs, Eoin Daly

With the advent of advanced automation, governments have a critical role to play in responding to workforce transitions.

Using Behavioural Insights to Improve Service Delivery

Article  -  Leonard Chen

More targeted approaches could address rising public expectations of service, and enhance policy outcomes.

Plan for Behavioural Change, One Step at a Time

Review  -  Leon Lim

Review of "Think Small" by Owain Service and Rory Gallagher

Leadership at a Time of Crisis

Article  -  Peter Shergold

Five key qualities are demanded of civil servants at a time of crisis, argues Professor Peter Shergold, a distinguished public service veteran and Senior Visiting Fellow at the Civil Service College.

Reviewing Whole-of-Government Collaboration in the Singapore Public Service

Article  -  Kharina Zainal

Findings from a 2010 survey offer ways to improve collaboration among government agencies.

Rethinking Responsibility

Opinion  -  Stephanie Siow, Theophilus Kwek

Two young Singaporeans reflect on whether narratives of self-reliance may obscure deeper structural gaps.

Evolving the Centre of Government: Three Key Insights

Opinion  -  Vernie Oliveiro

For centres of government to play a meaningful role in coordinating state responses to complex issues, they should be clear and purposeful about their impact on the public sector at large

Enterprise Risk Management: Strengthening Singapore's Advantage

Article  -  Ang Hak Seng

ERM could serve as a shared platform for understanding complexity and assessing trade-offs at the whole-of-government level.