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Services 4.0: A New Wave of Innovation and Partnerships

Article  -  Jane Lim

Emerging technologies promise new service possibilities—but organisations need to understand how best to embrace, apply and develop them to advance their goals.

Editorial Issue 20

Editorial  -  Alvin Pang

Our elders are not the problem, nor should they be passive recipients of society’s largesse. How can we ensure seniors remain involved, empowered and active?

Regulating Digital Technology: Real World Challenges and Opportunities

Conversation  -  Shameek Kundu, David Hardoon

David Hardoon from MAS and StanChart’s Shameek Kundu offer perspectives on the implications of emerging innovations, on and beyond the financial industry.

Artificial Intelligence: Impact on Public Safety and Security

Article  -  Jevon Tan, Rahul Daswani

An integrated and nuanced approach, deploying both humans and machines, will be needed to counter the emerging technology’s potential for malicious abuse.

From Ageing to Augmented Longevity

Opinion  -  Hannah Chia

Even as governments around the world confront greying populations and their implications, advances in technology and medicine are extending lifespans and healthspans, challenging assumptions about what it means to age.

Bringing Data into the Heart of Digital Government

Article  -  Daniel Lim Yew Mao

In a digital era, governments must be more data-driven in decision-making, and work with citizens differently.