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Reclaiming Public Administration

Article  -  Jocelyne Bourgon

After thirty years of reform and experimentation, it is now time to outline a new, integrated model of public administration more relevant to the complex challenges of today, argues Jocelyn Bourgon, President Emeritus of the Canada School of Public Service.

Services 4.0: A New Wave of Innovation and Partnerships

Article  -  Jane Lim

Emerging technologies promise new service possibilities—but organisations need to understand how best to embrace, apply and develop them to advance their goals.

Engaging Citizens in the Digital Age

Article  -  Cindy Tan

As public engagement grows online, the Public Service will need a strong social media policy that integrates both online and offline strategies as well as mindset and role shifts in service delivery to truly reap the benefits of social media.

Networked Governance: Why It Is Different and How It Can Work

Article  -  John Lim

John Lim outlines strategies and implications for policymakers seeking to build and leverage the full power of collaborative networks.

Serving Beyond the Predictable

Article  -  Jocelyne Bourgon

The public sector needs a unifying framework to reconcile the efficiency gains of the past with the participative, explorative and adaptive strategies needed to address tomorrow's complex challenges, argues Jocelyne Bourgon, President of Public Governance International and President Emeritus of the Canada School of Public Service.

New Strategic Capabilities and Partnership Paradigms for Singapore’s Social Sector

Article  -  Cheryl Wu

Singapore's social compact can no longer rest on Government alone; cross-sector partnerships may better address increasingly complex social needs.

Homes for a Nation — Public Housing in Singapore

Article  -  Yap Chin Beng

To meet the changing needs and aspirations of a more affluent and diverse population, Singapore's public housing will have to evolve in significant new directions in the coming decades.

The Nordic Social Security Model: Squaring the Circle?

Article  -  Koh Tsin Yen

The Nordic states appear to have achieved an enviable balance between strong economic growth and generous welfare provisions, but they too face new pressures from globalisation.

Making the Globalisation Leap: A Survey of Asian Leadership Traits

Article  -  Madeline Dessing, Israel Berman

As Chinese, Indian and other Asian companies start playing on the global stage, it is timely to look at some key success factors for Asian leadership.

Managing Complexity and Uncertainties

Article  -  Lam Chuan Leong

Governments should make provisions for increasingly unpredictable and disruptive outcomes in the future, argues Lam Chuan Leong, Senior Fellow at the Centre for Governance and Leadership.