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Services 4.0: A New Wave of Innovation and Partnerships

Article  -  Jane Lim

Emerging technologies promise new service possibilities—but organisations need to understand how best to embrace, apply and develop them to advance their goals.

The Future of Urban Sustainability: Implications for Governance

Article  -  Yuichi Kikuzawa, Elly Chiu

How might we continue to build sustainability and liveability for our people, in the face of local and global shifts, resource pressures, changing societal values and other discontinuities?

Public Transport Planning and the Technological Revolution

Article  -  Lee Chuan Teck

A paradigm shift in public transport is on the horizon, but the right ecosystem of policies, regulations, infrastructure, and skills must first be in place.

The Future of Global Trading Regimes: Three Scenarios

Article  -  Yap Zhi Jia, Lee Chor Pharn

As former export-led trading relationships decline, the interplay between the Chinese and US economies could shape the course of global trade in the coming decade. How should Singapore respond?

Artificial Intelligence: Impact on Public Safety and Security

Article  -  Jevon Tan, Rahul Daswani

An integrated and nuanced approach, deploying both humans and machines, will be needed to counter the emerging technology’s potential for malicious abuse.

Bringing Data into the Heart of Digital Government

Article  -  Daniel Lim Yew Mao

In a digital era, governments must be more data-driven in decision-making, and work with citizens differently.

The Future of Heartland Living

Article  -  Cheong Koon Hean

Innovations in hardware and heartware shape the design of Singapore’s next-generation residential towns.

Developing Human Capital: Insights from the Summit

Article  -  Geoff Armstrong

The theme-weaver for the inaugural Human Capital Summit reflects on the event’s broader significance and key insights.

Gearing the Public Service for SG100

Article  -  Peter Ong

Singapore’s Head of Civil Service charts new directions for the public sector as the nation looks forward to its next decades of growth.

Reclaiming Public Administration

Article  -  Jocelyne Bourgon

After thirty years of reform and experimentation, it is now time to outline a new, integrated model of public administration more relevant to the complex challenges of today, argues Jocelyn Bourgon, President Emeritus of the Canada School of Public Service.