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Editorial Issue 17

Editorial  -  Sharon Tham

Behavioural Insights (BI) have had a positive impact on policy making and the delivery of public services.

Public Service 4.0: What Might It Look Like?

Opinion  -  Peter Shergold

Digitisation and robotic process automation will revolutionise public administration—but the outcome will depend on how we choose to use them.

Governance Amid Technological Disruption: A Vision for an Agile Public Service

Article  -  Daniel Lim Yew Mao, Chan Chi Ling

A more agile, iterative and inclusive approach to policymaking and problem solving can help the public sector keep pace with change.

The Making of Behavourial Economics: Review of "Misbehaving" by Richard Thaler

Review  -  Charmaine Tan Huan Yuen

A pioneer’s account of the paradigm shift in economics offers compelling insights for the contemporary scholar and practitioner alike.