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What Digital Success Looks Like: Measuring & Evaluating Government Digitalisation

Opinion  -  Aaron Maniam

Seven indicators could offer a more comprehensive and useful overview of how well the public sector is doing in going digital.

Humanising Technology for Older Adults

Opinion  -  Tan Tai Kiat

Technology can be of profound benefit to seniors and their supporters—but it has to be adaptable to individual needs and contexts to be truly useful.

Public Service 4.0: What Might It Look Like?

Opinion  -  Peter Shergold

Digitisation and robotic process automation will revolutionise public administration—but the outcome will depend on how we choose to use them.

The Digital Social Contract and e-Legitimacy

Opinion  -  Max Everest-Phillips

New institutions are needed to manage both the potential and risks of digital technologies that will reshape our societies and how they are governed.

From Ageing to Augmented Longevity

Opinion  -  Hannah Chia

Even as governments around the world confront greying populations and their implications, advances in technology and medicine are extending lifespans and healthspans, challenging assumptions about what it means to age.

Trends and Shifts in Employment: Singapore’s Workforce

Article  -  Augustin Lee

Worldwide shifts in employment patterns may challenge the assumptions underlying current manpower policies.

Leadership at a Time of (Another) Crisis

Opinion  -  Peter Shergold

Strong, nuanced communication and the ability to seize opportunities have emerged as attributes of effective public sector leadership in a COVID-disrupted world.