What Digital Success Looks Like: Measuring & Evaluating Government Digitalisation
Opinion - Aaron Maniam
Seven indicators could offer a more comprehensive and useful overview of how well the public sector is doing in going digital.
FormSG: From Idea to Hit Platform in a Year
Opinion - Leonard Loo
A leading member of the team that created FormSG shares his seven steps to building a breakthrough software application, fast.
Public Value through Private Partnerships: The Grab Story
Article - Zafrul Hashim
A five-year-old technology platform is harnessing public, corporate and individual partnerships to transform urban Southeast Asia.
Promoting Active Ageing through Virtual & Augmented Reality
Opinion - Jung Younbo
A Nanyang Technological University team is developing simulation tools to help seniors learn important skills at their own pace.
The Digital Social Contract and e-Legitimacy
Opinion - Max Everest-Phillips
New institutions are needed to manage both the potential and risks of digital technologies that will reshape our societies and how they are governed.
Public Service 4.0: What Might It Look Like?
Opinion - Peter Shergold
Digitisation and robotic process automation will revolutionise public administration—but the outcome will depend on how we choose to use them.
Fiscal Responses to COVID-19 in Singapore and Hong Kong
Article - Alfred M. Wu
Deploying judicious pandemic support measures, Singapore and Hong Kong have sought to stabilise their economies and societies, while laying a foundation for post-pandemic growth.
Supporting Job Growth and Worker Prosperity in a New Era of Automation
Opinion - Richard Dobbs, Eoin Daly
With the advent of advanced automation, governments have a critical role to play in responding to workforce transitions.
Governance Amid Technological Disruption: A Vision for an Agile Public Service
Article - Daniel Lim Yew Mao, Chan Chi Ling
A more agile, iterative and inclusive approach to policymaking and problem solving can help the public sector keep pace with change.
Public Transport Planning and the Technological Revolution
Article - Lee Chuan Teck
A paradigm shift in public transport is on the horizon, but the right ecosystem of policies, regulations, infrastructure, and skills must first be in place.