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Engaging with Stakeholders for Better Public Transport Outcomes

Article  -  Heng Ju-Li

Taking on a new advisory role, the Public Transport Council finds keeping an open mind and engaging diverse views makes for more balanced and useful recommendations.

SG50: What The Public Service Learnt

Article  -  Yee Lai Fong

​The successful year-long celebrations strengthened the Public Service’s capacity to engage with its partners in new, collaborative ways that bode well for the future.

When the Government Goes Online

Opinion  -  Bertha Henson

A veteran journalist and editor believes the government should rethink its strategy for communication and engaging online.

Communicating to Our Pioneer Generation

Article  -  Lai Szu Hao

The launch of the Pioneer Generation Package demonstrated new ways to understand, inform, engage and serve Singaporeans on the ground.

Public Engagement That Works

Interview  -  Geoff Wilson

A veteran strategist shares advice on how to make the most of public engagement as an instrument for governance and decision-making.

Engaging Citizens in the Digital Age

Article  -  Cindy Tan

As public engagement grows online, the Public Service will need a strong social media policy that integrates both online and offline strategies as well as mindset and role shifts in service delivery to truly reap the benefits of social media.