Pro Tip: How to Manage a Team for the First Time
Pro Tip - Jason Bay
Jason Bay suggests ways to approach the daunting task of becoming a team leader or manager for the first time.
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Communicating to Our Pioneer Generation
Article - Lai Szu Hao
The launch of the Pioneer Generation Package demonstrated new ways to understand, inform, engage and serve Singaporeans on the ground.
SG50: What The Public Service Learnt
Article - Yee Lai Fong
The successful year-long celebrations strengthened the Public Service’s capacity to engage with its partners in new, collaborative ways that bode well for the future.
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Engaging with Stakeholders for Better Public Transport Outcomes
Article - Heng Ju-Li
Taking on a new advisory role, the Public Transport Council finds keeping an open mind and engaging diverse views makes for more balanced and useful recommendations.
When the Government Goes Online
Opinion - Bertha Henson
A veteran journalist and editor believes the government should rethink its strategy for communication and engaging online.
Narratives and the Institutional Imagination
Opinion - Catherine Fieschi
Political scientist Catherine Fieschi argues that every country needs a good tale to help it adapt to change while maintaining a sense of collective identity.
Public Engagement That Works
Interview - Geoff Wilson
A veteran strategist shares advice on how to make the most of public engagement as an instrument for governance and decision-making.
The Challenge of Public Communications
Review - Vernie Oliveiro
In an episode of the BBC television series The Thick of It, a Minister is tasked with announcing to a classroom of teenagers a new policy encouraging young people to develop mobile phone apps. The problem is twofold: first, the Minister does not know the policy, and second, the Minister is something of a Luddite who cannot tell the difference between “downloading” and “uploading”.
Editorial Issue 15
Editorial - Alvin Pang
Of the key constituents of society, the public sector is the most directly accountable, through the various institutions of state and the political process, to the people and the national good.
Engaging Citizens in the Digital Age
Article - Cindy Tan
As public engagement grows online, the Public Service will need a strong social media policy that integrates both online and offline strategies as well as mindset and role shifts in service delivery to truly reap the benefits of social media.
