Article - Melissa Sapuan
Visionary urban planning transformed a tiny island nation into a bustling business hub. Now Singapore has set its sights on becoming a distinctive global city.
How can we measure the public sector’s bottomline? Accenture’s Ng Wee Wei advocates an outcome-oriented approach based on the concept of public value.
Article - Ang Hak Seng
ERM could serve as a shared platform for understanding complexity and assessing trade-offs at the whole-of-government level.
Article - Chan Lai Fung
A new model of connectedness and collaboration in Government could transform the creation and delivery of public value.
Article - Khoo Ee Wan
How can individuals manage the challenges — and reap the potential benefits — of life changes and workplace transitions?
Opinion - Janine O'Flynn
It is time to rethink public service delivery: just who are the providers of public services? When should governments externalise?
Article - Roslyn Ten
Customer demand and limited resources drive front-line and backend process redesign at the Ministry of Manpower.
Article - Kok Ping Soon
What does the use of behavioural insights mean for public policymaking and service delivery in Singapore? A practitioner shares his views.
Editorial - Alvin Pang
In this issue of ETHOS Digital Edition, public sector veterans from around the world discuss the future of governance in the digital age. Also, our more experienced colleagues share quick tips on how to do better at work in a new feature: PRO TIP.