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Narratives and the Institutional Imagination

Opinion  -  Catherine Fieschi

Political scientist Catherine Fieschi argues that every country needs a good tale to help it adapt to change while maintaining a sense of collective identity.

Embracing Complexity in Healthcare

Opinion  -  Aaron Maniam, Clive Tan

In a complex environment where centralised planning has limited effectiveness, simple rules may allow the system to evolve organically towards shared goals.

Nudging Towards The Good: In Conversation with Gus O'Donnell

Interview  -  Gus O’Donnell

The former Head of the Home Civil Service in the UK discusses behavioural approaches to public engagement, policymaking and sound values for the civil service.

Public Managers as Innovators: In Search of Design Attitude

Article  -  Christian Bason

Can public managers see themselves as active designers of innovation and change processes, involving both citizens and the government?

Enabling Organisational Transformation: Possibilities and Practice

Article  -  Lena Leong, Aurora De Souza Watters

Two public agencies illustrate transformational strategies that could help organisations rethink and reinvent themselves for the future.

Intentional Public Engagement: The Next Phase of Government-Citizen Relations

Article  -  Yeoh Chee Yan

Public engagement in Singapore should become more purposeful, meaningful and integrated across traditional institutional and sectoral boundaries.

The Challenge of Public Communications

Review  -  Vernie Oliveiro

In an episode of the BBC television series The Thick of It, a Minister is tasked with announcing to a classroom of teenagers a new policy encouraging young people to develop mobile phone apps. The problem is twofold: first, the Minister does not know the policy, and second, the Minister is something of a Luddite who cannot tell the difference between “downloading” and “uploading”.