Leveraging Networks for Public Service Delivery
Article - Yeo Yaw Shin, Tang Tee Sing, Nicholas Mai
Are we on the brink of a golden age of public service delivery, rich in cross-sector partnerships and collaborative networks?
Reinventing Singapore's Electronic Public Services
Article - Karen Wong
Building on its acclaimed online public services, Singapore is developing the next generation of truly interactive government technologies.
Open Government and Public Crowdsourcing in Practice
Article - Jairus Yip
Government efforts to engage citizens in collaborative public initiatives are still in their early stages, but there have been some successes.
Planning and Innovation for City Success
Interview - Alan Altshuler
In this interview, Professor Alan Altshuler of Harvard University discusses the attributes of a successful city and compares the city success of Singapore with US cities.
Intentional Public Engagement: The Next Phase of Government-Citizen Relations
Article - Yeoh Chee Yan
Public engagement in Singapore should become more purposeful, meaningful and integrated across traditional institutional and sectoral boundaries.
Public Managers as Innovators: In Search of Design Attitude
Article - Christian Bason
Can public managers see themselves as active designers of innovation and change processes, involving both citizens and the government?
Successful Governance: A Conversation
Interview - Gus O'Donnell
The former Head of the Home Civil Service in the UK discusses national wellbeing, meritocracy, the future of service delivery, and the value of public service.
Redefining Engagement: Lessons for the Public Service from Our Singapore Conversation
Article - Yee Lai Fong, Melissa Khoo
Through collective learning-by-doing and investment in strong relationships, Our Singapore Conversation has pioneered new possibilities for public engagement and governance.
Integrated Sevice Delivery:The Australian Department of Human Services
Interview - Jeff Popple
Jeff Popple, from Australia’s Department of Human Services, discusses their experience in integrating service operations across different agencies, in order to achieve large-scale synergies.
Editorial Digital Issue 1
Editorial - Alvin Pang