Review - Garvin Chow
With a pool of increasingly educated citizens, a knowledge-savvy workforce and highly competitive market forces, many governments are feeling the pressure to continually improve the quality of their public services.
How can we measure the public sector’s bottomline? Accenture’s Ng Wee Wei advocates an outcome-oriented approach based on the concept of public value.
Interview - Jocelyne Bourgon
Article - Peter Ho
At the 2008 Strategic Perspectives Conference, Head of Civil Service Peter Ho traced the evolution of contemporary public sector practice. He concludes that while the Public Service has successfully adopted best practices from the private sector and elsewhere in the past, these are not enough to ensure good governance as we move into an unpredictable and complex future. In the following excerpt, he highlights the nature of the challenges ahead and argues that Singapore must develop its own new brand of governance in order to manage these critical uncertainties and generate original solutions to the wicked problems of our time.
Article - Melissa Sapuan
Visionary urban planning transformed a tiny island nation into a bustling business hub. Now Singapore has set its sights on becoming a distinctive global city.
Article - Lai Szu Hao
The launch of the Pioneer Generation Package demonstrated new ways to understand, inform, engage and serve Singaporeans on the ground.
Article - Sharon Tham, Do Hoang Van Khanh
A survey finds that the perceived fairness of public policies in Singapore varies according to the socioeconomic groups affected
Article - Yee Lai Fong, Melissa Khoo
Through collective learning-by-doing and investment in strong relationships, Our Singapore Conversation has pioneered new possibilities for public engagement and governance.
Article - Alan M. Trager, Thia Jang Ping
Can cross-sectoral collaborations be structured to deliver public value more effectively on a large scale?