Showing page 1 of 30 results

SG50: What The Public Service Learnt

Article  -  Yee Lai Fong

​The successful year-long celebrations strengthened the Public Service’s capacity to engage with its partners in new, collaborative ways that bode well for the future.

Communicating to Our Pioneer Generation

Article  -  Lai Szu Hao

The launch of the Pioneer Generation Package demonstrated new ways to understand, inform, engage and serve Singaporeans on the ground.

When the Government Goes Online

Opinion  -  Bertha Henson

A veteran journalist and editor believes the government should rethink its strategy for communication and engaging online.

Public Engagement That Works

Interview  -  Geoff Wilson

A veteran strategist shares advice on how to make the most of public engagement as an instrument for governance and decision-making.

Engaging Citizens in the Digital Age

Article  -  Cindy Tan

As public engagement grows online, the Public Service will need a strong social media policy that integrates both online and offline strategies as well as mindset and role shifts in service delivery to truly reap the benefits of social media.

The Age of Angst

Opinion  -  Charles Ng

How should governments contend with the rise of social discontent in the wake of rapid globalisation?

Strategic Orientations in Singapore Healthcare

Article  -  Clive Tan, Jeremy Lim

Medical doctors Jeremy Lim and Clive Tan unpack the principles underlying Singapore’s healthcare policy, and examine how these are reflected in cost and delivery structures.

Engaging with Stakeholders for Better Public Transport Outcomes

Article  -  Heng Ju-Li

Taking on a new advisory role, the Public Transport Council finds keeping an open mind and engaging diverse views makes for more balanced and useful recommendations.

Narratives and the Institutional Imagination

Opinion  -  Catherine Fieschi

Political scientist Catherine Fieschi argues that every country needs a good tale to help it adapt to change while maintaining a sense of collective identity.

Planning and Innovation for City Success

Interview  -  Alan Altshuler

In this interview, Professor Alan Altshuler of Harvard University discusses the attributes of a successful city and compares the city success of Singapore with US cities.