Showing page 2 of 32 results

Managing Singapore's Land Needs

Article  -  Melissa Sapuan

Visionary urban planning transformed a tiny island nation into a bustling business hub. Now Singapore has set its sights on becoming a distinctive global city.

Enabling Organisational Transformation: Possibilities and Practice

Article  -  Lena Leong, Aurora De Souza Watters

Two public agencies illustrate transformational strategies that could help organisations rethink and reinvent themselves for the future.

Networked Governance: Why It Is Different and How It Can Work

Article  -  John Lim

John Lim outlines strategies and implications for policymakers seeking to build and leverage the full power of collaborative networks.

Developing Our Approach to Public Engagement

Article  -  Lena Leong

Clear goals, thoughtful processes and mutual trust are key to constructive engagement with the public.

Designing Urban Journeys

Article  -  Yam Ah Mee

Social inclusion, a shift in mindset and a holistic strategy are the necessary ingredients in improving Singapore's land transport system.

Reinventing Singapore's Electronic Public Services

Article  -  Karen Wong

Building on its acclaimed online public services, Singapore is developing the next generation of truly interactive government technologies.

A New Paradigm for the Delivery of Public Services

Article  -  Pang Kin Keong

Public agencies looking to step up service delivery should invest in people-centred reforms and smarter data tools.

Public Managers as Innovators: In Search of Design Attitude

Article  -  Christian Bason

Can public managers see themselves as active designers of innovation and change processes, involving both citizens and the government?

Enterprise Risk Management: Strengthening Singapore's Advantage

Article  -  Ang Hak Seng

ERM could serve as a shared platform for understanding complexity and assessing trade-offs at the whole-of-government level.

Nudges: Why, How and What Next?

Article  -  Kok Ping Soon

What does the use of behavioural insights mean for public policymaking and service delivery in Singapore? A practitioner shares his views.