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Article - Kok Ping Soon

What does the use of behavioural insights mean for public policymaking and service delivery in Singapore? A practitioner shares his views.

Article - Sharon Tham, Do Hoang Van Khanh

Controlled trials can bring rigour to the process of determining what works — and what does not — in public policy.

Article - Roslyn Ten

Customer demand and limited resources drive front-line and backend process redesign at the Ministry of Manpower.

Article - Peter Shergold

Civil servants should see themselves as the architects of new, flexible, cross-sectoral arrangements for creating greater public value.

Article - Khoo Ee Wan

How can individuals manage the challenges — and reap the potential benefits — of life changes and workplace transitions?

Article - Sharon Tham, Do Hoang Van Khanh

A survey finds that the perceived fairness of public policies in Singapore varies according to the socioeconomic groups affected

Article - Daniel Lim Yew Mao, Chan Chi Ling

A more agile, iterative and inclusive approach to policymaking and problem solving can help the public sector keep pace with change.

Article - Peter Ong

Singapore’s Head of Civil Service charts new directions for the public sector as the nation looks forward to its next decades of growth.

Article - Jeffrey Siow, Balaji Prabhakar, Chng Kai Fong

Cloud and mobile technology meet big data and behavioural economics in LTA’s public transport experiment.

Article - Ghalpanah Thangaraju, Keith Tan

The transformation of the Public Service must also involve thoughtful reinvigoration of the values it stands for.

Civil Service College