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SG50: What The Public Service Learnt

Article  -  Yee Lai Fong

​The successful year-long celebrations strengthened the Public Service’s capacity to engage with its partners in new, collaborative ways that bode well for the future.

Communicating to Our Pioneer Generation

Article  -  Lai Szu Hao

The launch of the Pioneer Generation Package demonstrated new ways to understand, inform, engage and serve Singaporeans on the ground.

Strategic Orientations in Singapore Healthcare

Article  -  Clive Tan, Jeremy Lim

Medical doctors Jeremy Lim and Clive Tan unpack the principles underlying Singapore’s healthcare policy, and examine how these are reflected in cost and delivery structures.

Engaging Citizens in the Digital Age

Article  -  Cindy Tan

As public engagement grows online, the Public Service will need a strong social media policy that integrates both online and offline strategies as well as mindset and role shifts in service delivery to truly reap the benefits of social media.

Engaging with Stakeholders for Better Public Transport Outcomes

Article  -  Heng Ju-Li

Taking on a new advisory role, the Public Transport Council finds keeping an open mind and engaging diverse views makes for more balanced and useful recommendations.

National Resilience: Developing a Whole-of-Society Response

Article  -  Charles Ng

A more robust society begins with clarity about shared priorities, risks, constraints and capabilities.

Reviewing Whole-of-Government Collaboration in the Singapore Public Service

Article  -  Kharina Zainal

Findings from a 2010 survey offer ways to improve collaboration among government agencies.

Managing Complexity and Uncertainties

Article  -  Lam Chuan Leong

Governments should make provisions for increasingly unpredictable and disruptive outcomes in the future, argues Lam Chuan Leong, Senior Fellow at the Centre for Governance and Leadership.

Open Government and Public Crowdsourcing in Practice

Article  -  Jairus Yip

Government efforts to engage citizens in collaborative public initiatives are still in their early stages, but there have been some successes.

The Twin Pillars of Estate Rejuvenation

Article  -  Tay Kim Poh

To renew public housing estates in Singapore, upgrading and redevelopment are key strategies in revitalising and remaking the older estates.