Opinion - John Lim, Lee Chong Hock
Lee Chong Hock and John Lim from the PS21 Office examine the challenges that face the Singapore Public Service, as it reaches beyond individual service excellence towards Whole-of-Government outcomes.
Opinion - Diaan-Yi Lin, Vidhya Ganesan
Public agencies in Singapore and elsewhere have already begun to use data analytics to transform public policy thinking and delivery.
Opinion - Janine O'Flynn
It is time to rethink public service delivery: just who are the providers of public services? When should governments externalise?
Opinion - Max Everest-Phillips
New institutions are needed to manage both the potential and risks of digital technologies that will reshape our societies and how they are governed.