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Review: The New Synthesis of Public Administration Fieldbook
Review - Max Everest-Phillips
If there was ever a book not to judge by its title or its cover, it is this.
Book Review: Public Services at the Crossroads
Review - Garvin Chow
With a pool of increasingly educated citizens, a knowledge-savvy workforce and highly competitive market forces, many governments are feeling the pressure to continually improve the quality of their public services.