Article - Roslyn Ten
Customer demand and limited resources drive front-line and backend process redesign at the Ministry of Manpower.
Interview - Gus O'Donnell
The former Head of the Home Civil Service in the UK discusses national wellbeing, meritocracy, the future of service delivery, and the value of public service.
Opinion - Richard Dobbs, Eoin Daly
With the advent of advanced automation, governments have a critical role to play in responding to workforce transitions.
Article - Toh Boon Kwan
Singapore’s developmental success is underpinned by principled approaches to the ubiquitous challenges of urban governance.
Article - Augustin Lee
Worldwide shifts in employment patterns may challenge the assumptions underlying current manpower policies.
Editorial - Alvin Pang
Singapore’s urban solutions are the outcome of efforts to address and overcome prevailing, complex constraints through unique approaches.