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MOM's Smarter Service Initiatives

Article  -  Roslyn Ten

Customer demand and limited resources drive front-line and backend process redesign at the Ministry of Manpower.

Successful Governance: A Conversation

Interview  -  Gus O'Donnell

The former Head of the Home Civil Service in the UK discusses national wellbeing, meritocracy, the future of service delivery, and the value of public service.

Supporting Job Growth and Worker Prosperity in a New Era of Automation

Opinion  -  Richard Dobbs, Eoin Daly

With the advent of advanced automation, governments have a critical role to play in responding to workforce transitions.

Developing a Liveable and Sustainable Singapore

Article  -  Toh Boon Kwan

Singapore’s developmental success is underpinned by principled approaches to the ubiquitous challenges of urban governance.

Trends and Shifts in Employment: Singapore’s Workforce

Article  -  Augustin Lee

Worldwide shifts in employment patterns may challenge the assumptions underlying current manpower policies.

Editorial Issue 19

Editorial  -  Alvin Pang

Singapore’s urban solutions are the outcome of efforts to address and overcome prevailing, complex constraints through unique approaches.