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Governance Amid Technological Disruption: A Vision for an Agile Public Service

Article  -  Daniel Lim Yew Mao, Chan Chi Ling

A more agile, iterative and inclusive approach to policymaking and problem solving can help the public sector keep pace with change.

Public Transport Planning and the Technological Revolution

Article  -  Lee Chuan Teck

A paradigm shift in public transport is on the horizon, but the right ecosystem of policies, regulations, infrastructure, and skills must first be in place.

Services 4.0: A New Wave of Innovation and Partnerships

Article  -  Jane Lim

Emerging technologies promise new service possibilities—but organisations need to understand how best to embrace, apply and develop them to advance their goals.