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Leadership at a Time of Crisis

Article  -  Peter Shergold

Five key qualities are demanded of civil servants at a time of crisis, argues Professor Peter Shergold, a distinguished public service veteran and Senior Visiting Fellow at the Civil Service College.

Modernising Public Sector Management: Recent Reforms in Western Australia

Article  -  Chris Stansbury, Alan Barrett

Legislative changes pave the way for greater public sector accountability, flexibility and collaboration.

Sharpening Singapore's Edge: Insights from the IBM Experience

Article  -  Teresa Lim

Singapore needs to develop T-shaped workers and a culture that favours innovation, collaboration, diversity and values.

Commissioning Public Value: The Role of Civil Servants

Article  -  Peter Shergold

Civil servants should see themselves as the architects of new, flexible, cross-sectoral arrangements for creating greater public value.

Review: The New Synthesis of Public Administration Fieldbook

Review  -  Max Everest-Phillips

If there was ever a book not to judge by its title or its cover, it is this.

Public Managers as Innovators: In Search of Design Attitude

Article  -  Christian Bason

Can public managers see themselves as active designers of innovation and change processes, involving both citizens and the government?

A New Paradigm for the Delivery of Public Services

Article  -  Pang Kin Keong

Public agencies looking to step up service delivery should invest in people-centred reforms and smarter data tools.

Leadership Development in the Singapore Public Service

Article  -  Ong Perng Yih

A ground-breaking research study on public sector leadership in Singapore highlights the importance of leadership impact and challenging work assignments on staff development and performance.

Enabling Organisational Transformation: Possibilities and Practice

Article  -  Lena Leong, Aurora De Souza Watters

Two public agencies illustrate transformational strategies that could help organisations rethink and reinvent themselves for the future.