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A New Paradigm for the Delivery of Public Services

Article  -  Pang Kin Keong

Public agencies looking to step up service delivery should invest in people-centred reforms and smarter data tools.

Leadership Development in the Singapore Public Service

Article  -  Ong Perng Yih

A ground-breaking research study on public sector leadership in Singapore highlights the importance of leadership impact and challenging work assignments on staff development and performance.

Enabling Organisational Transformation: Possibilities and Practice

Article  -  Lena Leong, Aurora De Souza Watters

Two public agencies illustrate transformational strategies that could help organisations rethink and reinvent themselves for the future.

The Value of Values in the Singapore Public Service

Article  -  Ghalpanah Thangaraju, Keith Tan

The transformation of the Public Service must also involve thoughtful reinvigoration of the values it stands for.