What the Private Sector Has Learnt about Public Engagement
Article - Chng Hak-Peng
What the Private Sector Has Learnt about Public Engagement
Rethinking Incentives for the Downturn
Article - Stephen Choo
Management approaches that engage and enable employees are needed more than ever in a downturn, argues Hay Group’s Stephen Choo.
Perceptions of Fairness
Article - David Chan
The perceived fairness of process and treatment is as significant as outcomes when engaging employees, stakeholders or the public.
National Resilience: Developing a Whole-of-Society Response
Article - Charles Ng
A more robust society begins with clarity about shared priorities, risks, constraints and capabilities.
Developing Human Capital: Insights from the Summit
Article - Geoff Armstrong
The theme-weaver for the inaugural Human Capital Summit reflects on the event’s broader significance and key insights.
Engaging Citizens in the Digital Age
Article - Cindy Tan
As public engagement grows online, the Public Service will need a strong social media policy that integrates both online and offline strategies as well as mindset and role shifts in service delivery to truly reap the benefits of social media.
Commissioning Public Value: The Role of Civil Servants
Article - Peter Shergold
Civil servants should see themselves as the architects of new, flexible, cross-sectoral arrangements for creating greater public value.
Managing Transitions
Article - Khoo Ee Wan
How can individuals manage the challenges — and reap the potential benefits — of life changes and workplace transitions?
To Listen, Labour and Lead: Building a Better Singapore Together
Article - Lee Hsien Loong
Addressing public sector leaders, Singapore’s Prime Minister calls for greater diversity in the Civil Service, and a change in the Government’s approach to policymaking.
Public Managers as Innovators: In Search of Design Attitude
Article - Christian Bason
Can public managers see themselves as active designers of innovation and change processes, involving both citizens and the government?
