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Rethinking Incentives for the Downturn

Article  -  Stephen Choo

Management approaches that engage and enable employees are needed more than ever in a downturn, argues Hay Group’s Stephen Choo.

Perceptions of Fairness

Article  -  David Chan

The perceived fairness of process and treatment is as significant as outcomes when engaging employees, stakeholders or the public.

National Resilience: Developing a Whole-of-Society Response

Article  -  Charles Ng

A more robust society begins with clarity about shared priorities, risks, constraints and capabilities.

Developing Human Capital: Insights from the Summit

Article  -  Geoff Armstrong

The theme-weaver for the inaugural Human Capital Summit reflects on the event’s broader significance and key insights.

Engaging Citizens in the Digital Age

Article  -  Cindy Tan

As public engagement grows online, the Public Service will need a strong social media policy that integrates both online and offline strategies as well as mindset and role shifts in service delivery to truly reap the benefits of social media.

Commissioning Public Value: The Role of Civil Servants

Article  -  Peter Shergold

Civil servants should see themselves as the architects of new, flexible, cross-sectoral arrangements for creating greater public value.

Managing Transitions

Article  -  Khoo Ee Wan

How can individuals manage the challenges — and reap the potential benefits — of life changes and workplace transitions?

To Listen, Labour and Lead: Building a Better Singapore Together

Article  -  Lee Hsien Loong

Addressing public sector leaders, Singapore’s Prime Minister calls for greater diversity in the Civil Service, and a change in the Government’s approach to policymaking.

Public Managers as Innovators: In Search of Design Attitude

Article  -  Christian Bason

Can public managers see themselves as active designers of innovation and change processes, involving both citizens and the government?