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Developing Human Capital: Insights from the Summit

Article  -  Geoff Armstrong

The theme-weaver for the inaugural Human Capital Summit reflects on the event’s broader significance and key insights.

Better, Faster, Cheaper: Service Transformation and Channel Migration at the Ministry of Manpower

Article  -  Penny Han

A successful transition to new service channels has transformed this traditional regulatory agency into an award-winning service provider.

Leadership Across Generations

Article  -  Goh Han Teck

Generational differences may transform the way we identify, develop and practise leadership in the Public Service.

Accelerating the Growth of the Asian Leader

Article  -  Peter Ong, Bruce J. Avolio

Research from Gallup suggests that the emerging Asian workforce may benefit from a different model of leadership development.

Creating Hot Spots of Innovation & Energy in Your Organisation

Article  -  Lynda Gratton

Leaders can ignite creative energy by asking incisive questions and nurturing cross-boundary collaboration, writes Lynda Gratton from the London Business School.

Understanding Managerial Derailment

Article  -  Khoo Ee Wan

What causes promising executives to underperform, and how can organisations intervene in time?

Managing Transitions

Article  -  Khoo Ee Wan

How can individuals manage the challenges — and reap the potential benefits — of life changes and workplace transitions?

Enterprise Risk Management: Strengthening Singapore's Advantage

Article  -  Ang Hak Seng

ERM could serve as a shared platform for understanding complexity and assessing trade-offs at the whole-of-government level.

Enabling Organisational Transformation: Possibilities and Practice

Article  -  Lena Leong, Aurora De Souza Watters

Two public agencies illustrate transformational strategies that could help organisations rethink and reinvent themselves for the future.

Simulations, Exercises and Games in the Civil Service

Article  -  Peter Ho

The former Head of Civil Service makes a case for policy gaming as a means to anchor learning, reduce surprise and surface diverse perspectives.