The Role of Public Communications and Engagement in a Pandemic
Article - Heather Humphries
Clear messaging, credible information, timely updates and meaningful collaboration can increase public trust in a government’s ability to manage a crisis, and promote social responsibility and resilience.
Learning from Crisis
Article - Tharman Shanmugaratnam
The following remarks—drawing lessons on governance from the ongoing COVID-19 crisis—were abridged from a speech given by the Senior Minister at the Administrative Service Appointment and Promotion Ceremony on 29 March 2021.
Transformation in the Singapore Public Service: Emerging Stronger from the Pandemic
Article - Ang Hak Seng, Sueann Soon
Drawing lessons from its past experiences with disruptive and transformative change, the public sector has helped steady and bring together Singaporeans in a turbulent post-COVID world.