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The Role of Public Communications and Engagement in a Pandemic

Article  -  Heather Humphries

Clear messaging, credible information, timely updates and meaningful collaboration can increase public trust in a government’s ability to manage a crisis, and promote social responsibility and resilience.

Transformation in the Singapore Public Service: Emerging Stronger from the Pandemic

Article  -  Ang Hak Seng, Sueann Soon

Drawing lessons from its past experiences with disruptive and transformative change, the public sector has helped steady and bring together Singaporeans in a turbulent post-COVID world.