Article - Lena Leong
Clear goals, thoughtful processes and mutual trust are key to constructive engagement with the public.
Interview - Paul Romer
Noted economist Paul Romer, proponent of the New Growth Theory, assesses the role of the public sector in sustaining growth in Singapore and the wider Asian region.
Article - June Gwee
Design thinking approaches could catalyse breakthrough innovations in public service delivery.
Roundtable - Mothusi Bruce Rabasha Palai, Feng Tie, Ashraf Hassan Abdelwahab
The Ethos Roundtable brings together thought leaders and practitioners to discuss key issues of interest to the public service. In this session, three eminent participants in Singapore’s inaugural Leaders in Governance Programme reflect on the evolving challenges facing public sectors around the world today.
Interview - Ng Hock Keong
Singapore’s Central Provident Fund Board (CPFB) has won many accolades for its service excellence and innovations such as the groundbreaking my.cpf online portal. Ng Hock Keong, the Quality Service Manager (QSM) behind many of CPFB’s service initiatives, shares his views on the challenges of change in a mature service-oriented agency responsible for over three million members.
Article - Yam Ah Mee
Social inclusion, a shift in mindset and a holistic strategy are the necessary ingredients in improving Singapore's land transport system.
Article - Penny Han
A successful transition to new service channels has transformed this traditional regulatory agency into an award-winning service provider.
Article - Karen Wong
Building on its acclaimed online public services, Singapore is developing the next generation of truly interactive government technologies.
Interview - Shelia Ng
One of the world's leading authorities on water, Professor Asit K. Biswas is also the President of the Third World Centre for Water Management in Mexico. Speaking to Ethos, he argues that Singapore has the know-how and track record to position itself as the water hub of the world.
Interview - Jocelyne Bourgon